Privacy Policy

1. Introduction

Welcome to Pishi: Kids Games & Talent, developed by UBTop Studio. This Privacy Policy provides detailed information on how we, at UBTop Studio, handle personal data collected from users of our app. We are committed to protecting the privacy of all our users, especially children, and aim to create a safe and engaging educational environment through our app. We collect, use, share, and protect your information as described in this policy. By downloading and using Pishi, you agree to the terms outlined in this document. We encourage parents and guardians to read through this policy to understand how we handle data related to children. This policy applies to all information collected through the Pishi app and any related services we provide.

2. Information We Collect

To provide a comprehensive and engaging experience in Pishi: Kids Games & Talent, we collect various types of information, which include: Information Provided by the User: When you create an account or interact with our services, we may collect personal details such as username, age, and any other information you choose to provide. This helps us to tailor the gaming experience to each user and ensure appropriate content is offered. Automatically Collected Information: As you interact with Pishi, we automatically collect certain information to help us understand how our app is used and to improve our services. This includes data such as: Device type and operating system to ensure our app is optimized for your device. Game progress and interactions within the app to provide a seamless gaming experience and assist in troubleshooting issues. IP address and mobile device identifiers (such as your device ID, advertising ID, MAC address, IMEI). In-app Purchases: We record details of any transactions and purchases made within the app. This information is used to process transactions, manage refunds, and provide support where necessary. We do not store credit card information; payment processing is handled by trusted third-party service providers who specialize in secure online payments. Analytics Information: We use third-party analytics tools to help us measure traffic and usage trends for the Pishi app. The tools collect information sent by your device or our app, including the web pages you visit, add-ons, and other information that assists us in improving the service. We collect and use this analytics information with analytics information from other users so that it cannot reasonably be used to identify any particular individual user.

3. Use of Information

The information collected through the Pishi app is crucial for providing an enriched user experience and ensuring effective operation of our services. Here's how we use the information: Enhancing Game Functionality and User Experience: We use the information to understand user preferences and behaviors. This allows us to customize and improve the gaming experience, such as adjusting difficulty levels and providing personalized game recommendations. Managing User Accounts: The information helps us to manage user registrations, profiles, and preferences. This ensures users can access their accounts and have interactions that are consistent and secure. Customer Support: We use the information to assist you when you encounter problems with the app, need help with account management, or have questions about our services. Having access to your data helps us provide timely and effective support. Analysis and Research: By analyzing the data we collect, we can understand how our app is used and identify trends and patterns. This research helps us to enhance the educational content and functionality of the app, ensuring it meets the developmental needs of our users. Notifications of Updates and Promotions: We use contact information to inform users about new updates, features, products, or promotional offers that might be of interest. This keeps our users engaged and informed about the latest developments in our services. Safety, Security, and Legal Compliance: We also use collected data to ensure the security of our services, combat fraud or any illegal activity, and as required by law or in response to legal requests by public authorities.

4. Sharing of Information

In order to facilitate the operation of Pishi and to enhance the services we provide, we may share your information under certain circumstances with third-party service providers. Here are the details of when and with whom your information may be shared: Third-Party Service Providers: We engage various third-party services to assist with different aspects of our app, including cloud hosting, data analysis, email delivery, hosting services, customer service, and marketing efforts. These providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Analytics and Data Enrichment Services: To better understand how our services are used and to improve them, we share non-identifiable information with third-party analytics providers. This data is aggregated or anonymized to ensure it does not identify any individual user. Legal Requirements and Law Enforcement: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of UBTop Studio, act in urgent circumstances to protect the personal safety of users of Pishi or the public, or protect against legal liability. Business Transfers: In the event that UBTop Studio is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy. Aggregated or Non-personally Identifiable Information: We may share aggregated or non-personally identifiable information publicly and with our partners – like publishers, advertisers, developers, or rights holders. For example, we may share information publicly to show trends about the general use of our services.

5. Data Security

At UBTop Studio, we prioritize the security of your data. We take comprehensive measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. Here are some of the key security practices we implement: Encryption: We use strong encryption technologies when transmitting and storing your data. This helps to ensure that your information is protected from unauthorized access. Firewalls: Our systems are safeguarded with firewalls that act as barriers between our internal network and the outside world. These firewalls help to prevent unauthorized access to our networks and computer systems. Secure Server Hosting: We host our application and data on secure servers that are maintained to prevent unauthorized access, damage, or interference. Access Controls: Access to personal data is strictly limited to authorized personnel who need access to perform their job functions. We employ strict contractual confidentiality obligations with all employees and contractors. Regular Audits: Our security policies and systems are regularly reviewed and updated to ensure they meet current security standards and practices. This includes regular security assessments and penetration testing conducted by external security experts. Incident Response: We have procedures in place to deal with any suspected data security breaches and will notify you and any applicable regulator of a breach where we are legally required to do so.

6. Children's Privacy

UBTop Studio is committed to protecting the privacy of children who use our Pishi app. Recognizing the importance of safeguarding the personal information of children under the age of 13, we adhere strictly to the following practices: Parental Consent: We do not knowingly collect personal information from children under 13 without verifiable parental consent. If it comes to our attention that a child under 13 has provided us with personal information without parental consent, we will take steps to remove such information and terminate the child's account. Collection of Information: When verifiable parental consent is obtained, we only collect information that is necessary to participate in the activities of the app. This may include a child’s name and age, which are used solely to personalize the gameplay experience. Use of Information: The information collected from children is used exclusively for providing and improving game functionalities and ensuring a child-friendly, educational experience. We do not use this information for advertising purposes, nor do we share it with third parties for their own use. Access and Deletion: Parents have the right to review the personal information collected from their children and to request that it be deleted. Parents can also refuse to permit further collection or use of their child's information. To access or update your child's information, please contact our support team at [your support email]. Security Measures: We take additional security measures to protect the privacy and security of children's personal information. This includes implementing specific safeguards designed to protect children's information from unauthorized access or use.

7. User Rights

At UBTop Studio, we believe in transparent and fair processing of your personal information. We provide the following rights to all our users: Access to Information: Users have the right to access the personal information that we hold about them. You can request access to your data at any time to verify the accuracy of the information we have collected. Updating Information: If your information changes, or if you believe that any information we hold about you is incorrect or incomplete, you have the right to request that we correct or update your information as soon as possible. Deletion of Information: Users can request the deletion of their personal data from our systems, provided there are no legal grounds requiring us to keep the data. This may involve deleting your account and all associated data. Data Portability: Users have the right to request a copy of the data we have collected in a structured, commonly used, and machine-readable format, and we can transfer this data to another data controller where technically feasible. Restriction of Processing: You may request that we restrict the processing of your personal data under certain circumstances, such as if you contest the accuracy of the data or if you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it. Object to Processing: You have the right to object to our processing of your personal data if we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. Consent Withdrawal: If we are processing your data based on your consent, you have the right to withdraw consent at any time. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.

8. Data Retention

At UBTop Studio, we are committed to only retaining personal information for as long as necessary to fulfill the specific purposes for which it was collected, as outlined in this Privacy Policy. Here are the key points of our data retention policy: Purpose of Retention: We retain your personal information to enable continued use of our Pishi app, for customer support, to fulfill applicable legal obligations, resolve disputes, and enforce our agreements. Retention Period: The length of time we keep information depends on the type of data and the purpose for which it was collected. For example, we retain account information for the duration of the account’s existence and for a reasonable period thereafter to deal with any follow-up queries or concerns. Legal Requirements: In some cases, we may be legally required to hold certain information for a specified period due to legal requirements. This includes holding financial records for audit purposes or information needed for tax calculations. Deletion of Data: Once the retention period expires and there is no legal or business need to retain the information, we will take appropriate steps to delete or anonymize your personal data so that it can no longer be associated with you. Review of Retention Practices: We regularly review our data retention policies to ensure that your information is not held longer than necessary or beyond the duration for which we have a legal or business need.

9. Contact Information

If you have questions or concerns about our Privacy Policy or data processing, please contact us at:

Email: UBTopStudio@Gmail.com

Address: Üsküdar, İstanbul.

10. Google Play Compliance

To ensure our privacy policy complies with the Google Play Developer Programme Policies and User Data policy, we have made the following updates: Link to Privacy Policy Our privacy policy is available on an active, publicly accessible, and non-geofenced URL. It is linked on our app's store listing page in the Google Play Console and within the Pishi app itself. You can access the privacy policy through this link. Entity Reference This privacy policy refers to UBTop Studio, the developer and entity responsible for the Pishi app. All references to "we," "us," or "our" pertain to UBTop Studio. Contact Information For any questions or inquiries regarding this privacy policy, please contact us at: Email: UBTopStudio@Gmail.com Address: Üsküdar, İstanbul. Data Collection and Use Our app collects, uses, and shares personal and sensitive user data as described below: Types of Data Collected: Personal Information: Username, age, and any other information provided by the user. Automatically Collected Information: Device type, operating system, game progress, IP address, and mobile device identifiers. In-app Purchases: Transaction details (excluding credit card information). Analytics Information: Data on app usage and interactions. Use of Data: Enhancing game functionality and user experience. Managing user accounts and providing customer support. Conducting analysis and research to improve the app. Sending notifications about updates and promotions. Ensuring safety, security, and legal compliance. Sharing of Data: With third-party service providers for app operations. For analytics and data enrichment, using non-identifiable information. To comply with legal requirements and law enforcement. In the event of business transfers. Sharing aggregated or non-personally identifiable information publicly. Data Security We implement comprehensive security measures to protect user data, including encryption, firewalls, secure server hosting, access controls, regular audits, and incident response procedures. Data Retention and Deletion We retain personal information only as long as necessary for the purposes described in this policy. Users can request the deletion of their data, subject to legal requirements. Children's Privacy We adhere to strict practices to protect the privacy of children under 13, including obtaining parental consent, limiting data collection to necessary information, and allowing parents to review and delete their child's information. User Rights Users have the right to access, update, delete, and request data portability for their personal information. They can also restrict or object to data processing and withdraw consent at any time.